Privacy Policy
1. Initial Information
SYNERKOS TECHNICAL VALVE SOLUTIONS, SL considers your personal information to be very important. For this reason, we process it in a confidential and secure manner. We are committed to ensuring the privacy of personal data at all times and to not collecting unnecessary information.
To access our website you do not need to register in advance. Should you require further information, you may contact us through the contact form available on our website, provided you agree with our privacy policy, which you must accept in order to record your express consent to the processing of your data for the purposes indicated.
In accordance with Regulation (EU) 2016/679 of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, we provide you with information on the processing of your data through this Privacy Policy.
2. Who processes the data?
- Identity: SYNERKOS TECHNICAL VALVE SOLUTIONS, SL
- VAT number: B66912379
- Address: C/ Pollensa, 2 – Floor 1, Door 14, 28230 Las Rozas (Madrid) SPAIN
- Email: rgpd@synerkos.com
3. What data processing do we carry out, for what purposes, and for how long?
| Data Processing | Purpose and Legal Basis | Retention Period |
|---|---|---|
| Website Operation | To manage the proper functioning of the website and its operation: personal data will be processed to the extent strictly necessary to provide and guarantee the security of the application and information, with the legitimate basis being the legitimate interest pursued by the controller, in accordance with Art. 6.1.f) of the GDPR | Data collected will be retained for the time strictly necessary to fulfil the purpose for which it was collected, and in any case to determine any possible liabilities arising from that purpose, taking into account the periods established in the applicable regulations |
| Contact | To respond to requests and/or enquiries made by the user, with the legal basis for processing being the express consent of the data subject in accordance with Art. 6.1.a) of the GDPR. | Data will be retained until the request has been resolved. In any case, it may be retained to determine any possible liabilities that could arise from this purpose |
| Sending informational communications and Newsletter | Subscription to news, promotions and offers from the entity, with the legal basis being the express consent of the data subject in accordance with Art. 6.1.a) of the GDPR. Where a contractual relationship exists, commercial communications regarding products or services similar to those already contracted may be sent based on our legitimate interest in accordance with Art. 6.1.f) of the GDPR |
Data will be retained for as long as the Newsletter subscription remains active or until the data subject exercises their right to object or erasure. In any case, it may be retained to determine any possible liabilities that could arise from this purpose |
| Email management | The purposes of data processing include responding to received enquiries and managing the commercial and/or professional relationship, with the legal basis being the contractual relationship between the Data Controller and the data subject, in accordance with Art. 6.1.b) of the GDPR | Data collected will be retained for the time strictly necessary to fulfil the purpose for which it was collected, and in any case to determine any possible liabilities arising from that purpose, taking into account the periods established in the applicable regulations |
| CV Management | Data will be processed in order to handle your application and assess your profile for participation in recruitment processes. The legal basis for processing personal data is the express consent of the data subject, in accordance with Art. 6.1.a) of the GDPR. Where the entity publishes a job offer, processing will be lawful when necessary for the application of pre-contractual measures at the request of the data subject, or with the intention of entering into a contract, in accordance with Art. 6.1.b) of the GDPR. |
Data will not be retained longer than necessary for the purposes for which it was collected, unless a legal obligation exists. In such cases, it will be retained for a maximum period of one year. |
| Internal communications channel | Management of irregularities reported through the internal communications channel. The legal basis for processing is compliance with a legal obligation, as established in Art. 6.1.c) of the GDPR. Identity confidentiality: in accordance with Article 31.1 of Law 2/2023, we inform you that your identity will in all cases be kept confidential and will not be disclosed to the persons to whom the reported facts relate, nor to third parties. |
Data subject to processing may be retained in the information system only for the time strictly necessary to decide whether to initiate an investigation into the reported facts. If the information provided is found to be wholly or partially false, it must be immediately deleted once this is confirmed, unless such falsity could constitute a criminal offence, in which case the information will be retained for the time necessary while legal proceedings are ongoing. In any case, if no investigative actions have been initiated within three months of receipt of the communication, the data must be deleted, unless retention is necessary to evidence the proper functioning of the system. Communications that have not been acted upon may only be retained in anonymised form, without the blocking obligation provided for in Article 32 of Organic Law 3/2018 of 5 December being applicable. |
4. Who will the data be disclosed to?
Except where we are subject to regulations that legally require us to disclose your personal data, or where you have given your express consent, we will not disclose your personal data to third parties.
5. Are international data transfers carried out?
No international transfers of data to third countries outside the European Union are carried out.
6. What rights do you have as a user and how can you exercise them?
Right of Access
As a user, you may ask us to explain what we do with your personal data.
In addition, you may request information regarding the purpose of the processing of your personal data, how long we retain your data, what rights you have as a user, whether your data has been transferred to a third country or an international organization, the existence of automated decisions, or whether profiling is carried out on the website, among other matters.
Right to Rectification
If the personal data you have provided to us is inaccurate or incomplete, you have the right to have it corrected or completed. Please contact us and we will rectify the data you request.
Right to Restriction of Processing
As a user, you may request the restriction of the processing of your personal data when:
- You contest the accuracy of your personal data, for a period enabling us to verify its accuracy.
- The processing is unlawful and you oppose the erasure of your personal data and request the restriction of its use instead.
- We no longer need your data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims.
Right to Erasure
You may request that we immediately delete your personal data. We are obliged to erase such data without undue delay when it is no longer necessary for the purposes for which it was collected.
In addition, you may request the erasure of your data when you withdraw your consent, object to the processing and there are no overriding legitimate grounds for processing, your data has been unlawfully processed, the data must be erased to comply with a legal obligation, or your data has been obtained in relation to a legal offer.
Right to Information
If you have exercised your right to rectification, erasure, or restriction of processing, we are obliged to inform all recipients to whom your personal data has been disclosed of such rectification, erasure, or restriction, unless this proves impossible or involves disproportionate effort.
As a user, you have the right to be informed about who these recipients are.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance from us.
Right to Object
As a user, you have the right to object at any time, on grounds relating to your particular situation, to the use of the personal data you have provided to us.
We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or where the processing is intended for the establishment, exercise, or defense of legal claims.
Right to Withdraw Consent Relating to Data Protection
As a user, you have the right to withdraw your consent regarding data protection at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Automated Individual Decisions, Including Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
7. Right to Lodge a Complaint with a Supervisory Authority
As a user, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data infringes the GDPR.
8. Where can you exercise your rights?
You may request the exercise of your rights by contacting the following email address: rgpd@synerkos.com
9. Is it mandatory to provide all the information requested in the data collection forms?
Regarding the forms on the Website, you must complete the fields marked as "required." Failure to provide the required personal data, or providing it only partially, may result in SYNERKOS TECHNICAL VALVE SOLUTIONS, SL being unable to process your requests and, consequently, SYNERKOS TECHNICAL VALVE SOLUTIONS, SL shall be exempt from any liability arising from the non-provision or incomplete provision of the requested services.
The personal data provided by the user to SYNERKOS TECHNICAL VALVE SOLUTIONS, SL must be up to date so that the records remain current and error-free. The user shall be responsible for the accuracy of the data provided.
10. What security measures have we implemented?
We inform you that we process and protect your personal data in accordance with current data protection regulations and information society service regulations.
We have implemented the necessary technical and organizational security measures to guarantee the security of the User's personal data and to prevent its alteration, loss, unauthorized processing, and/or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, whether arising from human action or the physical or natural environment, in accordance with applicable regulations.
